Payment Policy
When you are ready to purchase your items, click the “Proceed to Checkout” button. You may complete your purchase either as a guest or by logging into your account.
On the payment screen, you will see the total amount for the goods. Add your payment method and billing address.
Ivyshape accepts several payment methods:
- Visa
- Maestro
- MasterCard
- American Express
- Union Pay
- PayPal
- Apple Pay
- Google Pay
How do I know if my payment transaction is secure?
We ensure that all credit card transactions take place in a secure environment. Ivyshape's payment system uses 128-bit SSL security encryption. The transaction is secure if you see a key lock at the bottom right of your browser.
We do not retain your credit card information after your order is complete. Instead, this data is sent directly to our banks. You can rest assured that your credit card or bank account information is secure with every purchase.
Ivyshape ensures that all customers have a safe, pleasant, and smooth online shopping experience. For your security, we have implemented a screening process for payment verification.
It may be necessary to confirm customer details for specific orders before processing. Please ensure your contact information is accurate and up to date in case we need to verify your order.
Contact Information
Email: support@ivyshape.com
Contact Form: Contact
Opening hours:
Monday – Friday: 08:00–18:00 GMT
Saturday – Sunday: Closed
Public holidays: Closed
We aim to respond to emails within 24 hours (Monday–Friday). Enquiries received during weekends will be answered on the next working day.
Business Information
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Store name: Ivyshape
Company Name: NOREVIX LTD
Company number: 16836518