Contact Us

Need help or just want to say hi?

We're always happy to hear from you - whether you've got a question, some feedback, or just feel like dropping us a message.

Looking for something specific? You might want to check out our FAQs page for quick answers, or head over to the Track My Order page to stay updated on your delivery.

Our support team is here to help Monday through Friday, between 08:00 and 18:00 GMT.

You can reach us via email at support@ivyshape.com

We've also included a contact form below — just fill it in, and we will respond to you within 24 hours.

If you're reaching out about an order, including your order number will help us assist you faster!

Business details

Address:
Norevix LTD71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company number: 16836518

Customer service contact

Email: support@ivyshape.com
Contact Form: Contact

Opening hours:
Monday – Friday: 08:00–18:00 GMT
Saturday – Sunday: Closed
Public holidays: Closed

We aim to respond to emails within 24 hours (Monday–Friday). Enquiries received during weekends will be answered on the next working day.